Last updated: 8th September 2025
In these Terms, unless the context otherwise requires:
2.1 By placing an Order, you make an offer to purchase Services. A binding Contract is formed only when we confirm acceptance in writing.
2.2 Quotations are valid for 30 days unless otherwise stated.
2.3 These Terms apply to the exclusion of all others. Any variations must be agreed in writing.
3.1 Fees are as stated in the Order or quotation, exclusive of VAT or other applicable taxes.
3.2 Sampling Kits must be paid for in advance.
3.3 Unless otherwise agreed, Services must be paid for in advance or within 30 days of invoice.
3.4 We may withhold Reports until payment is received in full.
3.5 Late payments may incur statutory interest in accordance with the Isle of Man Late Payment of Commercial Debts Regulations.
4.1.1 We will perform Services with reasonable skill and care, in line with accepted scientific practice.
4.1.2 We will use reasonable efforts to deliver Reports within agreed timescales, though timeframes are estimates only.
4.1.3 We may subcontract parts of the Services but remain responsible for performance.
4.1.4 We may be legally required to share results with regulators, e.g. species presence data, and reserve the right to do so.
4.2.1 You must use only our Kits, and follow all instructions for collection, storage, and transport of Samples.
4.2.2 You are responsible for ensuring Samples are collected lawfully, safely, and representatively.
4.2.3 You must obtain all necessary permits, approvals, and landowner consents for sampling.
4.2.4 You must return Samples promptly, and no later than 12 months after the Effective Date. After this time, the Contract may be deemed completed.
4.2.5 You are responsible for the integrity of Samples until received by us.
4.3.1 We may reject, request replacement, or destroy Samples that are inadequate, unsafe, damaged, or non-compliant.
4.3.2 Unless otherwise agreed in writing:
4.4.1 We warrant that we have the right and authority to perform the Services, and will use reasonable care and skill.
4.4.2 Regulated tests (e.g. for licensing) will be carried out according to applicable guidelines and are deemed “fit for purpose.”
4.4.3 All other warranties, whether express or implied, are excluded to the fullest extent permitted by law.
4.5.1 If you believe there is a defect in the Services, you must notify us promptly, within 10 business days for visible defects or within a reasonable time for latent defects.
4.5.2 Our sole obligation will be to re-perform the Service, replace the Kit, or refund the fee—at our discretion.
5.1 Reports are provided for your internal use only.
5.2 You may not publish, distribute, or rely on them for regulatory or legal purposes without our written consent.
5.3 Reports and results do not constitute legal, regulatory, or planning determinations; you are responsible for their interpretation and application.
5.4 We may use anonymised data and surplus Samples for quality assurance, method validation, and research.
6.1 Each party will keep the other’s confidential information private, except as required by law.
6.2 All intellectual property in our methods, databases, workflows, and Reports remains with us.
6.3 You are granted a non-exclusive licence to use Reports internally. External disclosure requires our written consent.
6.4 If you provide intellectual property (e.g. maps, metadata), you grant us a licence to use it solely for fulfilling the Contract.
7.1 Nothing limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under Isle of Man law.
7.2 Subject to 7.1:
7.3 Any claims must be notified in writing within 12 months of the Report date.
8.1 Either party may terminate the Contract with immediate effect if the other materially breaches it and fails to remedy within 21 days of notice.
8.2 We may terminate immediately if you fail to pay on time.
8.3 On termination, you must pay for all Services performed up to that date and for any non-cancellable commitments entered into by us.
We will not be liable for delays or failures caused by events beyond our reasonable control, including but not limited to natural disasters, pandemics, industrial disputes, transport disruption, or government restrictions.
10.1 If any provision is held invalid, the remaining provisions remain in force.
10.2 No waiver of rights is effective unless in writing.
10.3 Notices must be delivered by email or recorded post to the addresses notified by each party.
10.4 These Terms do not confer rights on any third party.
These Terms are governed by and construed in accordance with the laws of the Isle of Man. Any disputes will be subject to the exclusive jurisdiction of the Isle of Man Courts.
